Patterns are useful when you know when they no longer are.

Things that work pretty good hit a point where they don't work at all.

Photo © Julie R. Neidlinger

If reading about the Mocha Shiznit didn’t cause you to unsubscribe, good news: there’s a part two.

No recipes, mind you. Your pancreas is safe this time.

During my brief day of training to be a barista I was taught a process, a pattern of behavior.

1. Customer places order.

2. I write order on paper cup.

3. I set cup down on counter.

4. I pick …